Audens began advising on e-commerce projects back when online shopping was mostly limited to flights and event tickets. Since then, we have supported the growth of platforms and marketplaces that today form part of our everyday digital life. We understand the challenge of embedding legal requirements into businesses that evolve constantly, and we work to ensure that user experience and legal certainty coexist without unnecessary friction.
We work closely with those who design, develop and operate digital solutions, integrating ourselves into their teams and advising them on every relevant decision. We do more than draft terms and conditions: we ensure that every checkbox, every legal notice and every step of the purchasing flow serves its purpose while respecting the logic of the business. We review flows, propose improvements and provide solutions to simplify compliance.
Information society services
We advise on the legal compliance of websites, platforms and marketplaces from the design stage, ensuring consistency with applicable Spanish (LSSI-CE) and EU regulations, and drafting their legal notices.
Electronic contracting
We draft and review terms and conditions, validate purchasing flows, advise on how to evidence consent and oversee payment methods.
Consumer protection
We ensure compliance with consumer law requirements, including pre-contractual information, unfair terms, withdrawal rights, statutory and commercial guarantees, and product labelling.
Mobile applications
We advise on app development, not only drafting licences and legal texts but also reviewing sensitive functionalities and ensuring compliance with the policies of the main app stores.
Website and app analytics
We audit cookies, pixels, fingerprinting technologies and other tracking systems, and design strategies aligned with data protection authorities' requirements.
Administrative proceedings
We provide legal assistance in inspections, requests and sanctioning procedures at both national and regional levels, relating to consumer law, electronic contracting or advertising.
Key experience
We designed the legal framework of a platform dedicated to commercialising projects for audiovisual producers. We structured the relationships between directors, screenwriters and producers, as well as cash flows, enabling the client to monetise the service without being considered a payment service provider.
We reviewed the contractual and functional flows of a platform registered with the CNMV, adapting its investment onboarding processes to e-commerce, consumer and data protection regulations. We drafted its legal texts and designed transparency mechanisms that enabled a compliant and reliable launch for investors.
We advised an edtech software company on the legal adaptation of its mobile app, drafting licences, privacy policies, terms of use and contracting conditions. Our intervention helped overcome initial app-store rejections caused by the use of generic legal wording.
We adapted more than 30 websites of a multinational group to cookie, fingerprinting and tracking rules. We analysed each site individually, designed a coherent compliance strategy across all of them and drafted the corresponding policies.
